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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chris Abts

June 11, 2026

5  out of  5
rating by Chris Abts
"Anne and the crew have always been like family. Always treat you like a long time friend and take care of any need immediately."
We responded:
" Chris—thank you so much for the wonderful review! We appreciate your support and look forward to seeing you again soon!"
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Elizabeth Hudson

June 10, 2026

5  out of  5
rating by Elizabeth Hudson
"Whatever, whenever I have needed documentation or assistance, Kayla and Anne providedv excellent service and followedvup to assure us that we have what we need."
We responded:
"Thank you so much, Elizabeth, for your kind words and for trusting our office with your insurance needs! We truly appreciate you taking the time to leave us a review. Kayla always strives to provide excellent service and make sure our customers feel taken care of every step of the way. We’re grateful to have you as part of our State Farm family!"
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Michael Partain

June 9, 2026

5  out of  5
rating by Michael Partain
"Bo and Kayla are the best! Call them today and they will take care of all your insurance needs."
We responded:
"Hi Michael — thank you for the fantastic 5-star review! We appreciate your recommendation and look forward to helping with all your insurance needs! 😊"
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Angela Johnson

June 9, 2026

5  out of  5
rating by Angela Johnson
"Great customer service"
We responded:
"Hi Angela — thank you so much for the 5-star review! We’re glad you found our pricing reasonable and that our team provided great customer service. We appreciate you choosing us for your insurance needs. 😊"
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David Foster

June 8, 2026

5  out of  5
rating by David Foster
"A great group to work with. Always very professional and outstanding help with anything I need! Thank for the great service !"
We responded:
"Hi David—thank you so much for the wonderful 5-star review! We’re thrilled to hear you found our team professional and helpful with everything you needed. We truly appreciate your support and look forward to working with you again!"
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QueenB

June 8, 2026

5  out of  5
rating by QueenB
"My husband and I have been customers of Bo Murphy - State Farm Insurance agency for approx 30+ years with multiple types of policies. Our loyalty to this agency is because of the exceptional personalized service, competitive premiums, multi-line discounts, and excellent coverage. Also, the office manager, Kayla, is so professional, knowledgeable, highly responsive, and a joy to work with. Their great response time, efficient claims handling, and stellar reputation continues to earn our business and why we highly recommend their services."
We responded:
"Thank you for the wonderful review! We’re grateful for your loyalty over the past 30+ years and for trusting Bo Murphy State Farm! Thanks again for recommending us. If you ever need anything, we’re here to help!"
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China Lawrence

June 2, 2026

5  out of  5
rating by China Lawrence
"Kristen was amazing! She made the process extremely smooth and was very informative 🙂"
We responded:
"Hi China — thank you for the wonderful 5-star review! We’re so happy to hear Kristen made the renter’s insurance process smooth and informative. We truly appreciate your feedback and your business! 🙂"
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Charlie Esters

June 1, 2026

5  out of  5
rating by Charlie Esters
"Purchased a vehicle and sent an email to get insurance set up on it. Kayla got it taken care of quickly with a few emails."
We responded:
"Hi Charlie — thank you for the 5-star review! We’re glad Kayla was able to help you get your vehicle insurance set up quickly and smoothly. We appreciate your business and the feedback."
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Debbie Alexander

May 29, 2026

5  out of  5
rating by Debbie Alexander
"Requested copy of document and received within minutes . Great customer service at this location"
We responded:
"Thanks so much, Debbie! We’re glad we could help quickly and that you had a great experience at our location. We appreciate your 5-star review!"
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Randy Kroth

May 27, 2026

5  out of  5
rating by Randy Kroth
"I'm a new customer and Anne Michaels is great to work with."
We responded:
"Hi Randy—thank you for the 5-star review! We’re glad you enjoyed the great price and had a great experience working with Anne Michaels. We look forward to serving you again"
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Austin Cox

May 26, 2026

5  out of  5
rating by Austin Cox
"Kayla did an awesome job in quoting me for renters and car insurance for the next steps of my life!"
We responded:
"Thank you, Austin! We’re so glad Kayla was able to help you find a great price on renters and car insurance for your next steps. We appreciate your business and the 5-star review!"
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M Loyd

May 22, 2026

5  out of  5
rating by M Loyd
"Have been a customer of Bo Murphy State Farm for six years. Kayla and the team have provided excellent customer service. We are 100% satisfied with this team and State Farm in general."
We responded:
"Thank you,Maria! We really appreciate your 5-star review and for being a customer for the past six years. Kayla and the team are committed to providing excellent service, and we’re so glad you’ve had a great experience with Bo Murphy State Farm. Thanks again for your trust in State Farm!"
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Cassandra Ross

May 21, 2026

5  out of  5
rating by Cassandra Ross
"I am so pleased with The personalized care and attention to the Business matter that I call regarding .Kayla, the office personnel was very helpful, professional knowledgeable, and willing to help me to accomplish the goal that I called for. Definitely made it easier for me during the process of this business matter."
We responded:
"Thank you so much for your kind words, Cassandra! We're delighted to hear that Kayla and our team were able to provide you with the personalized care and support you needed. It’s our goal to make every step of the process as smooth as possible. We truly appreciate your feedback!"
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Mz. Lelee

May 21, 2026

5  out of  5
rating by Mz. Lelee
"Kayla has been so helpful with all my insurance needs."
We responded:
"Thank you so much, Mz. Lelee! I truly appreciate your kind words. It’s always a pleasure helping you with your insurance needs—don’t hesitate to reach out anytime I can help!"
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Kim Adams

May 21, 2026

5  out of  5
rating by Kim Adams
"Outstanding Service Always"
We responded:
"Thank you so much, Kim! We're thrilled to hear you had an outstanding experience. We truly appreciate your support!"
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Justine Johnson

May 19, 2026

5  out of  5
rating by Justine Johnson
"The agents are very kind and helpful!"
We responded:
"Thank you so much for your kind words, Justine! We're thrilled to hear that our agents were helpful and made your experience a positive one. We appreciate your support!"
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Art

May 15, 2026

5  out of  5
rating by Art
"Anne Michaels always does an outstanding job for me on all my insurance needs. I would highly recommend you to give her a call."
We responded:
"Hi Art! Thank you so much for your wonderful review! We're delighted to hear that Anne Michaels consistently provides outstanding service for all your insurance needs. Your recommendation means a lot to us. If you ever need anything else, don't hesitate to reach out!"
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Michael Culpepper

May 15, 2026

5  out of  5
rating by Michael Culpepper
"It was nice to discuss policies with Anne"
We responded:
"Hi Michael! Thank you for your review! We're glad to hear you had a positive experience discussing your policies with Anne. If you have any more questions or need further assistance, please feel free to reach out anytime!"
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Lisa Mann

May 13, 2026

5  out of  5
rating by Lisa Mann
"Kayla and Kristen are always willing to help and assist in any way and are quick to respond to any questions I may have."
We responded:
"Hi Lisa! Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear that Kayla and Kristen have been helpful and quick to respond to your questions. Providing excellent service at a reasonable price is our goal, and your feedback means a lot to us. If you ever need anything else, don’t hesitate to reach out! "
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Kaylie at Grayson

May 13, 2026

5  out of  5
rating by Kaylie at Grayson
"Kayla Wilbourn at State Farm truly represents excellent customer service. She is professional, knowledgeable, and always willing to help. Her dedication and positive attitude make the office a great choice for anyone looking for insurance support. Highly recommend!"
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Kayla provided you with excellent customer service. Her professionalism and dedication truly make a difference, and we’re glad it shows. We appreciate your recommendation and look forward to continuing to support your insurance needs! "
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Christopher Coats

May 13, 2026

5  out of  5
rating by Christopher Coats
"Love my State Farm folks"
We responded:
"Hi Christopher, Thank you so much for your kind words and for choosing us! We’re glad to hear you’re happy with the price and our service. If you ever need anything else, don’t hesitate to reach out. We appreciate your support!"
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James Farley

May 12, 2026

5  out of  5
rating by James Farley
"Had them for years they are the best. Very responsive. No issues at all! Great pricing. And very honest with everything."
We responded:
"Thank you so much for your continued trust and kind words! We're thrilled to hear that you've had a great experience with us over the years. We'll keep working hard to maintain the high level of service you expect. If you ever need anything, we're always here to help!"
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Shawn West

May 11, 2026

5  out of  5
rating by Shawn West
"Kayla and her team are amazing and are great ambassadors for the State Farm Brand. Bo should be very proud."
We responded:
"Thank you so much for your kind words! Kayla and her team truly appreciate your recognition and are proud to represent the State Farm brand. We'll be sure to share your feedback with Bo as well!"
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Ciara Caffee

May 8, 2026

5  out of  5
rating by Ciara Caffee
"Anne Michaels was super helpful in working with me to identify the best insurance that covered my needs."
We responded:
"Thank you so much, Ciara, for the wonderful review! We’re so happy to hear Anne was able to help you find the coverage that fit your needs. She truly cares about making sure our customers feel informed and taken care of throughout the process. We appreciate you trusting our office with your vehicle and renter’s insurance needs!"
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steve hooper

May 5, 2026

5  out of  5
rating by steve hooper
"Kayla and the rest of the people there are extremely late , nice , very knowledgeable in very helpful."
We responded:
"Hi Steve! Thank you for your fantastic review! We’re glad to hear you found a great price and that Kayla and the team were friendly, knowledgeable, and helpful. We appreciate your kind words and look forward to continuing to serve you!"