Reviews
State Farm® Agent Bo Murphy
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Roni Rone
October 30, 2026
"Very nice and knowledgeable!"
We responded:
"Thank you, Roni! We’re glad you found our pricing reasonable and appreciated our knowledgeable team. Thanks for choosing us!"
Cheryl Lepp
October 29, 2026
"Kayla and staff have always been extremely helpful in answering any of my questions or concerns and super quick to respond or call to keep my mind at ease."
We responded:
"Thank you so much, Cheryl, for your wonderful review! We’re glad Kayla and the team have been helpful and quick to respond. We truly appreciate your trust in us for your life, auto, and renters insurance!"
Freda Carmichael
October 23, 2026
"Such an awesome agency to do business with. Kayla goes over and beyond to help with anything I have ever needed. Highly recommend them for all your insurance needs."
We responded:
"Thank you so much for the kind words and recommendation, Freda! We’re glad you’ve had a great experience with our agency. Kayla will be thrilled to hear your feedback—we truly appreciate your business!"
Martin Martin
October 22, 2026
"Kristen and Kayla are AMAZING! Very helpful!"
We responded:
"Thank you, Martin! We’re so glad Kristen and Kayla made your experience a great one. We’ll be sure to pass along your kind words!"
Cindy Johnston
October 20, 2026
"Very friendly and helpful."
We responded:
"Thank you, Cindy, for sharing your feedback! We sincerely appreciate your support and business!"
Chris Abts
October 19, 2026
"I’ve had a great experience with State Farm – Bo Murphy’s office! Kayla has been so helpful with anything I’ve needed and is always there to answer my questions or help me out. I really appreciate how easy she makes things and how willing she is to help whenever I need something. It’s nice knowing you can reach out to someone who genuinely cares and takes the time to help you. I’m thankful for Kayla and appreciate all she does. She’s definitely a big reason I’ve had such a good experience with this office."
We responded:
" Chris—thank you so much for the wonderful review! We appreciate your support and look forward to seeing you again soon!"
Rashundra Johnson
October 16, 2026
"Anne Michaels was an exceptional agent. She direct and straight to the point. She offered me every discount they have and i was very much pleased with her service."
We responded:
"Thank you for the wonderful review! We’re glad Anne provided clear, direct service and helped you find every available discount. It’s great to hear you were pleased with the pricing and that the claims process was quick and easy. We appreciate your trust and support!"
Nybri Carlton
October 15, 2026
"Anne is the BEST!!! She been so helpful since I been insured with State Farm!!"
We responded:
"Hi Nybri—thank you so much for your wonderful review! We’re thrilled to hear you had a great experience and felt well taken care of. We truly appreciate your support! "
Daphne Blanding
October 15, 2026
"I had a wonderful experience. Nice, friendly and knowledgeable."
We responded:
"Thank you, Daphne, for the five-star review! We’re glad you had a wonderful experience and found our team friendly, knowledgeable, and easy to work with. We appreciate your feedback and your business!"
Lorie
October 13, 2026
"So glad I switched to this office. They are so friendly and helpful."
We responded:
"Thank you so much for your kind words, Lorie! We appreciate your trust and look forward to helping you!"
Henry Nelson
October 13, 2026
"Very knowledgeable"
We responded:
"Thank you, Henry! We really appreciate your feedback. Providing knowledgeable and helpful service is what we strive for every day. If you ever have any questions or need anything, we’re always here to help!"
Carl Davis
October 12, 2026
"Great State Farm Agency. Always available and quick response."
We responded:
"Thank you, Carl! We truly appreciate your kind words and 5-star review. We’re glad you’ve had a great experience with our team and appreciate the opportunity to help with your insurance needs!"
Danny White
October 9, 2026
"Kristen is very professional and kind to work with. Genuinely wants to help!"
We responded:
"Thank you so much, Danny! We’re thrilled you had a great experience and found a great price. Kristen will be so happy to hear your kind words. We appreciate you trusting us with your insurance needs!"
Janie
October 6, 2026
"Can’t go wrong with this State Farm Agency! Kayla takes care of all my insurance needs. She’s insured my houses, car and life insurance! Rates are great and service is outstanding"
We responded:
"Hi Janie! Thanks so much for the 5-star review! We really appreciate your support—hope to see you again soon! ⭐️"
Vickie Corley
October 5, 2026
"Kayla helped get my insurance changed over to new car. It was quick and easy and she was so nice and very professional."
We responded:
"Thank you for the kind words, Vickie! We’re so glad Kayla made changing your insurance over to your new car quick and easy. We’ll be sure to share your feedback with her!"
Michele Isbell
October 1, 2026
"PROMPT AND EFFICIENT SERVICE, GREAT COMMUNICATION AND VERY HELPFUL"
We responded:
"Thank you, Michele! We really appreciate your 5-star review. We’re glad you found our communication great and our team prompt and helpful. We’re here anytime you need us!"
Staci Earl
October 1, 2026
"I have been a State Farm customer for over 20 years and only have great things to say about the Bo Murphy agency! They have always been very professional and kind to me and willing to answer any questions I may have. Fantastic service!"
We responded:
"Thank you, Staci, for taking the time to leave us a review! We strive to provide excellent customer service. "
Jim Payne
September 30, 2026
"Super easy and friendly folks; always quick to respond. Anne in particular is fantastic."
We responded:
"Thanks for the great review, Jim! We’re so glad you found it easy and that our team was quick to respond. Anne will love hearing your kind words! 😊"
Jordyn Davis
September 25, 2026
"I absolutely love working with Bo Murphy and his agent, Kayla Wilbourn. She's incredibly sweet and I highly recommend this office if you're looking for great communication and excellent staff."
We responded:
"Hi Jordyn,
Thank you so much for your wonderful review! We’re thrilled to hear you had a great experience working with Kayla Wilbourn. We truly appreciate your kind words about our communication and staff.
If you ever need anything, we’re here for you!"
Larry Hornsby
September 24, 2026
"EXCELLENT customer service!"
We responded:
"Thanks, Larry! We’re so glad you had an excellent experience—your 5-star review truly means a lot to our team. ⭐️ We appreciate your support and hope to see you again soon!"
David Byrd
September 23, 2026
"Kayla and Krista are truly 5 star ⭐️ professionals ! Ok, there may be cheaper insurance companies out there but these two ladies are why I am with State Farm! If they leave then I leave as well! Keep up the great work ladies!
David Byrd / Orange Beach Al."
We responded:
"Hi David,
Thank you for the wonderful 5-star review! We’re so glad to hear Kayla and Kristen provided you with excellent service and helped make your experience with State Farm worthwhile. Your support means a lot to us—if you ever need anything, we’re here to help."
Steven Gravlee
September 23, 2026
"Last week we got a call from Anne and I actually called back. I'm so glad I did! I had been a Liberty Mutual customer for about 8 years and I had it set up as auto draft from my account and I quit paying attention. After I got the State Farm prices I paid attention. I saved over $8,000 a year on my home, vehicles and bike. Anne made it so easy to get all the paperwork done and account set up and now if I need something I have a person I know I can call. Thank you Anne for your kindness and help you provided."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear about your positive experience with Anne and how much you were able to save by switching to State Farm. Our team is dedicated to making the process as smooth as possible, and it's great to know that Anne's assistance made a difference for you. If you ever need anything in the future, don't hesitate to reach out. We're here for you!"
April Isbell
September 22, 2026
"Kayla is the absolute best. She is always there to answer and questions i have and fast at getting back with the answers. I highly recommend"
We responded:
"Hi April! 😊 Thank you so much for the 5-star review. We’re thrilled you had a great experience and that Kayla was able to answer your questions quickly and help you find a great price. We truly appreciate your recommendation! ⭐️"
SHERRY BIRCHEAT
September 22, 2026
"I had some difficulty in signing in, but realized when I enlarged the letters and numbers that I was misreading it. Once Kayla explained that to me, I was able to submit my claim. So very nice and so very patient with me."
We responded:
"Sherry, thank you for taking the time to leave a review! We’re glad Kayla was able to walk you through the login and help you get your claim submitted. We truly appreciate your patience—and we’re here anytime you need support with your insurance."
Linda Wilson
September 21, 2026
"Ann rocks!"
We responded:
"Linda, thank you for the kind words! We’re so happy to hear you feel that Anne rocks—we’ll be sure to share your review with her"