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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kennyhia Thomas

March 18, 2026

5  out of  5
rating by Kennyhia Thomas
"Ms. Kristen was amazing! Took me through my rental insurance process fast and thoroughly!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ms. Kristen provided you with fast and thorough service during your rental insurance process. We appreciate your feedback!"
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Jameria Pratt

March 17, 2026

5  out of  5
rating by Jameria Pratt
"I love Kayla and all that she does. Anne is great as well. The staff is lovely and responds back quickly to me and my resident's needs."
We responded:
"Thank you for your wonderful feedback! We truly appreciate your kind words and look forward to continuing to support you!"
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Erica Cleveland

March 17, 2026

5  out of  5
rating by Erica Cleveland
"Always answers promptly"
We responded:
"Thank you so much for your kind words! We're glad to hear that you appreciate our prompt responses. We're here to help anytime!"
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Michele Maddox

March 12, 2026

5  out of  5
rating by Michele Maddox
"The staff is so very helpful and attentive."
We responded:
"Thank you so much for your kind words! We look forward to serving you again soon!"
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TSC

March 11, 2026

5  out of  5
rating by TSC
"Ann was so helpful in quoting me for my auto house was very patient."
We responded:
"Thank you for your kind words! We appreciate your feedback and look forward to assisting you again!"
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John Mayfield

March 11, 2026

5  out of  5
rating by John Mayfield
"Ann was great and answered all my questions and was very patient"
We responded:
"Thank you for your wonderful feedback! We appreciate you taking the time to share your experience!"
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Jennifer Bishop

March 11, 2026

5  out of  5
rating by Jennifer Bishop
"Kayla is always a joy to work with at Bo Murphy’s office. She is helpful, professional, and really cares about her clients. You’ll never go wrong if you go to Bo Murphys - Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kayla consistently provides helpful and professional service, and that you feel well cared for at Bo Murphy’s office. We truly appreciate your recommendation and look forward to continuing to support you!"
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Rebecca Bishop

March 11, 2026

5  out of  5
rating by Rebecca Bishop
"We always receive top notch service from Kayla at Bo Murphy’s State Farm office in Trussville. We appreciate the professionalism and kindness shown at this office. Thank you!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kayla and the team at Bo Murphy’s State Farm office in Trussville consistently provide you with top-notch service. Your appreciation means a lot to us, and we look forward to continuing to serve you with professionalism and kindness. Thanks again!"
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Roosevelt Long

March 10, 2026

5  out of  5
rating by Roosevelt Long
"Kayla is the best!!! Thank you Kayla!! Good people!! Kayla been there for my family for a long time!! Thank for all your help!! Tighten up Kayla !!! You the best"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kayla has been such a great support for your family over the years. We'll be sure to pass along your appreciation to her. Your continued trust means the world to us!"
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erik lawrence

March 9, 2026

5  out of  5
rating by erik lawrence
"Amazing customer service!! Switched from geico and saved over $200 a month and added a car!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that you saved over $200 a month and were able to add a car with us. Providing amazing customer service and great prices is our top priority. We appreciate your trust in making the switch from Geico and look forward to continuing to serve you! Thank you again for choosing Bo Murphy State Farm!"
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Wcb Flooring

March 9, 2026

5  out of  5
rating by Wcb Flooring
"Kayla is the best to work with!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kayla provided you with such a great experience. We'll be sure to pass along your compliments to her! Thank you for choosing Bo Murphy State Farm!"
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Lacy Renda

March 6, 2026

5  out of  5
rating by Lacy Renda
"Kayla is always so professional, knowledgeable, and genuinely pleasant to work with. She took the time to provide me with several coverage options—ones I hadn’t even thought to consider—and explained everything clearly and confidently. What impressed me most was how quickly she had everything quoted and set up. Within minutes, we had a tailored policy that fit our needs perfectly. Kayla's efficiency, attention to detail, and friendly approach made the entire process smooth and stress-free. If you’re looking for someone who truly knows their stuff and makes insurance feel easy, Kayla is absolutely the person you want in your corner. Highly recommend!"
We responded:
"Thank you so much for your kind words and thoughtful review! We're thrilled to hear that Kayla provided you with knowledgeable, professional, and efficient service while making the insurance process easy and stress-free. Your recommendation means a lot to us, and we'll be sure to share your feedback with Kayla. If you ever need anything else, don’t hesitate to reach out! Thank you for choosing Bo Murphy State Farm!"
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Tierra Rice

March 5, 2026

5  out of  5
rating by Tierra Rice
"Ms.Kayla was so sweet, knowledgeable and very fast. I definitely would recommend anyone to her. She was GREAT!"
We responded:
"Thank you for your wonderful 5-star review! We're so glad to hear that Kayla provided you with such sweet, knowledgeable, and fast service. We truly appreciate your recommendation and look forward to assisting you again!"
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Jessica Lindsay

March 5, 2026

5  out of  5
rating by Jessica Lindsay
"Great people"
We responded:
"Thank you so much for the 5-star review! We're thrilled to hear you had a great experience with our team. Looking forward to serving you again!"
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Rusty Akin

March 2, 2026

5  out of  5
rating by Rusty Akin
"Always efficient and helpful when reaching out for assistance."
We responded:
"Thank you for your kind words! If you need any further assistance, please don't hesitate to reach out!"
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Miriam Archer

February 28, 2026

5  out of  5
rating by Miriam Archer
"Anne has always been great and easy to work. She is very quick to respond to our needs. Miriam Archer"
We responded:
"Hi Miriam, Thank you so much for your kind words! We’re thrilled to hear that Anne has been great to work with and responsive to your needs. We truly appreciate your feedback and look forward to continuing to support you."
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LaShonta Sherman

February 27, 2026

5  out of  5
rating by LaShonta Sherman
"Anne Michaels provided excellent customer service! I highly recommend."
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Anne Michaels provided you with excellent customer service. We truly appreciate your support! Thanks again for choosing Bo Murphy State Farm!"
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Cynthia Goree

February 27, 2026

5  out of  5
rating by Cynthia Goree
"Kayla is awesome!!!!!!"
We responded:
"Thank you so much for your feedback! We’re thrilled to hear that Kayla provided you with awesome service for your life insurance needs. We’ll be sure to pass along your kind words to her. If you ever need anything else, don’t hesitate to reach out! Thanks again for choosing Bo Murphy State Farm!"
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Gene Phillips

February 26, 2026

5  out of  5
rating by Gene Phillips
"I have always been very happy allowing Bo Murphy’s Team take care of all my insurance needs. Kayla is so helpful, knowledgeable, very professional, and communicates promptly. I enjoy working with her!"
We responded:
"Thank you for taking the time to leave us a wonderful review! We're thrilled to hear that you have always been happy with our services and that Kayla has been helpful, knowledgeable, and professional in assisting you with your insurance needs. We're grateful to have her as part of our team. We strive to provide exceptional service to all our clients, and it's feedback like yours that motivates us to continue doing our best. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for your kind words and for choosing Bo Murphy State Farm. We look forward to serving you in the future!"
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Louis Smith

February 26, 2026

5  out of  5
rating by Louis Smith
"Anne called us up. She was quick, efficient, and professional. A very pleasant Insurance experience!"
We responded:
"Thank you for sharing your experience! We're delighted to hear that Anne provided quick, efficient, and professional service. It's wonderful to know she made your insurance experience a pleasant one. We appreciate your feedback and look forward to assisting you again! Thanks again for choosing Bo Murphy State Farm!"
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George Stewart

February 26, 2026

5  out of  5
rating by George Stewart
"Bo Murphy’s office is always there for you when you call !"
We responded:
"Thank you so much for your kind words! We’re glad to hear that Bo Murphy’s office is always there when you need us. Providing reliable and friendly service is very important to us. Please don’t hesitate to reach out anytime—we’re here to help! Thanks again for choosing Bo Murphy State Farm!"
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Everyday Miracles

February 25, 2026

5  out of  5
rating by Everyday Miracles
"Can’t say enough about Bo Murphy and Kayla Wilburn at State Farm. They were an absolute class act in our time of need. TheyChecked on my son like family members would. Helped us get through a very hard time with no red tape. My son came close to dying in that wreck. In our eyes Kayla and her group at Bo Murphy office is a cut above 1ST CLASS FOLKS VERY Thankful Danny & Carolyn Bradley"
We responded:
"Dear Danny & Carolyn, Thank you so much for your heartfelt review. We are truly honored to have been able to support you and your son during such a difficult time. Bo, Kayla, and the entire team at our office strive to treat every client like family, and it means a lot to hear that our care made a difference for you. Your kind words inspire us to continue providing 1st class service with compassion and dedication."
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Camille Whitfield

February 25, 2026

5  out of  5
rating by Camille Whitfield
"The whole staff treats you like a family should. Always there! I couldn't ask for a better agency than Bo Murphy and his staff."
We responded:
"Camille, thank you so much for taking the time to leave this. It truly means a lot to all of us. Hearing that you feel treated like family is the biggest compliment we could receive. That’s exactly how we want every person to feel when they call or walk through our doors. We appreciate you more than you know and are always just a call away. 💛"
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Dominique Starks

February 25, 2026

5  out of  5
rating by Dominique Starks
"Thank you Anne Michaels for being the best."
We responded:
"Thank you so much for your kind words! Anne Michaels truly appreciates your support and is always here to help. We’re grateful to have you as part of our State Farm family!"
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Jessica Cambron

February 25, 2026

5  out of  5
rating by Jessica Cambron
"Bo Murphy- State Farm Agency is the best! especially Kayla she is always there for any question or task I ask of her. I needed proof of Insurance quickly 2 separate times and she did it quickly with just a email. The Guy that needed the proof said "your insurance agent is on top of their game" I agreed. I brag all the time to everyone how great Kayla with State Farm is. If you need a insurance agent that is always there for you and treats you like family use Bo-Murphy agency."
We responded:
"Thank you so much for your wonderful feedback! We’re thrilled to hear that Kayla and the Bo Murphy State Farm team have been able to provide you with prompt and attentive service. Being on top of our game and treating clients like family is exactly what we strive for every day. Your kind words and referrals mean the world to us! Please know that we’re always here whenever you need us. Thanks again for trusting Bo Murphy State Farm!"