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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of D'Andre Sandlin

D'Andre Sandlin

January 27, 2026

5  out of  5
rating by D'Andre Sandlin
"Kayla Wilbourn was amazing while helping me through the process will definitely recommend to family and friends"
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Priscilla Brown

January 27, 2026

5  out of  5
rating by Priscilla Brown
"Thanks for your help"
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Eddie Fine

January 27, 2026

5  out of  5
rating by Eddie Fine
"LOVE this agency.....awesome service!"
We responded:
"Thank you so much for your enthusiastic review! We're thrilled to hear you love our agency and appreciate the awesome service. Your support means a lot to us!"
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Roger Mccullers

January 27, 2026

5  out of  5
rating by Roger Mccullers
"Your company has a very good employee that is real and seems to help people from her heart. She has to love her job and should be thanked from everyone she helps. So thank all of you for your business."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that our employee made such a positive impact. We truly value team members who are passionate and genuinely care about helping others. We’ll be sure to pass along your appreciation to her. Your support means a lot to us!"
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Rob DeArman

January 26, 2026

5  out of  5
rating by Rob DeArman
"They were great! Helped save us money with adding teenagers and more vehicles."
We responded:
"Thank you so much for your kind words! We're thrilled to hear we could help you save money while adding teenagers and more vehicles to your policy. If you ever need anything else, we're here to help!"
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Shawn West

January 22, 2026

5  out of  5
rating by Shawn West
"Kayla and her team are amazing and are great ambassadors for the State Farm Brand. Bo should be very proud."
We responded:
"Thank you so much for your kind words! Kayla and her team truly appreciate your recognition and are proud to represent the State Farm brand. We'll be sure to share your feedback with Bo as well!"
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Cindy Johnston

January 16, 2026

5  out of  5
rating by Cindy Johnston
"Very friendly and helpful."
We responded:
"Thank you, Cindy, for sharing your feedback! We sincerely appreciate your support and business!"
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Joe LaRock

January 14, 2026

5  out of  5
rating by Joe LaRock
"The cooperation I received from State Farm Trussville while setting up a windshield replacement was excellent. Quick call back and assistance in setting up the installation appointment could not have been any better. Very respectful and helpful ladies working there. Both made an aggravating issue turn into something simple. Very pleased."
We responded:
"Thank you so much for your kind words and positive feedback! Our goal is always to provide respectful and helpful service, and we're glad that we could turn a challenging situation into a simple one. We truly appreciate your trust and look forward to assisting you in the future!"
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Thomas Do

January 12, 2026

5  out of  5
rating by Thomas Do
"Kayla is great to work with! Makes life easy when it comes to insurance! Home, Auto, Whatever it is."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Edwin Thompson

January 12, 2026

5  out of  5
rating by Edwin Thompson
"Fast response and coverage. Polite and helpful. Mailed ID cards and payment receipt immediately. Easy and fast. Great service!"
We responded:
"Thank you so much for your kind words! We're delighted to hear that you had a fast and easy experience with our service. Providing polite and helpful support is our priority, and we're glad the ID cards and payment receipt reached you promptly. We appreciate your feedback and look forward to assisting you again!"
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Jds1792

January 9, 2026

5  out of  5
rating by Jds1792
"Very easy to work with. And very accommodating. Would definitely recommend"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you found us easy to work with and accommodating. Your recommendation means a lot to us, and we look forward to serving you again in the future!"
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Josh Freeman

December 8, 2025

5  out of  5
rating by Josh Freeman
"Very nice and easy to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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wendy Widner

November 17, 2025

5  out of  5
rating by wendy Widner
"She knew exactly what I was looking for"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Mariah Grice

November 14, 2025

5  out of  5
rating by Mariah Grice
"The Bo Murphy team is great! Kayla helped me with my new renters insurance policy when moving to a different apartment. Thanks Kayla and team!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Glen Peterson

September 8, 2025

5  out of  5
rating by Glen Peterson
"Bo and his team are always so good to help us with whatever insurance needs we have. Whether it is changing vehicles or advice on what type of coverage to have. They also helped my daughter and her family save big on their home and auto."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Bo and the team have been able to assist you and your family with your insurance needs. It's our pleasure to provide guidance and help you find the best coverage and savings possible. We truly appreciate your trust and look forward to continuing to support you in the future!"
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Sherrill Gaskin

September 5, 2025

5  out of  5
rating by Sherrill Gaskin
"I was in a very serious accident with injuries. Every claims representative and adjuster I spoke with were patient, personable and geniune; very customer service oriented! Additionally, Bo Murphy's agents were always available and responsive. They made you feel seen and heard on a personal level! As consumers, we spend thousands of dollars on car insurance. Statefarm definitely gave me the "Bang" for my "Buck". Statefarm provided an excellent experience during my claims process. I couldn't have asked for more."
We responded:
"Thank you so much for sharing your experience. We're truly sorry to hear about your accident and hope you are recovering well. It means a lot to us that our claims representatives and Bo Murphy's team members were able to provide you with patient, personable, and genuine service throughout the process. We strive to make every customer feel seen and heard, especially during difficult times. Your kind words reaffirm our commitment to excellent customer service. We appreciate your trust in State Farm and are grateful to have been able to support you when it mattered most."
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Brittany Belcher

September 3, 2025

5  out of  5
rating by Brittany Belcher
"Ann was very kind and extremely helpful! I love how comfortable she makes you feel when working with her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Miranda Mason

September 2, 2025

5  out of  5
rating by Miranda Mason
"Both Anne and Kayla have provided such outstanding service. They are highly motivated, organized, so quick with solutions or information, and extremely kind. I can’t say enough about their kindness and how efficient they’ve handled both my car insurance, and home insurance. They also provide great teamwork and cohesion with a different company I hold an umbrella policy with. They are more professional and more kind than any customer service team I’ve done business with. This is the premium State Farm team to handle your insurance needs."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Anne and Kayla provided you with such outstanding service and made your experience efficient, kind, and professional. Your kind words mean a lot to us, and we’re proud to be your trusted team for both your car and home insurance needs. We look forward to continuing to serve you with the same level of dedication and care!"
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Calvin Files

August 25, 2025

5  out of  5
rating by Calvin Files
"Bo Murphy state farm has always been a pleasure doing business with over many years especially Kayla(representative) who's always there for anything you need. She is wonderful to work with and has been many years. 5 star service is what Kayla represents."
We responded:
"Thank you so much for your kind words and continued trust in Bo Murphy State Farm! We're thrilled to hear that Kayla has consistently provided you with outstanding service over the years. We'll be sure to share your wonderful feedback with her. Your 5-star review means a lot to us! If you ever need anything, we're always here to help."
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sheila jones

August 25, 2025

5  out of  5
rating by sheila jones
"Anne was a pleasure to work with. State Farm offered a substantial savings over USAA."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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tawana taylor

August 25, 2025

5  out of  5
rating by tawana taylor
"I love working with this insurance group. They are always ready and willing to assist me."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Linda Hinson

August 22, 2025

5  out of  5
rating by Linda Hinson
"State Farm has been very helpful for me . They have been very supportive and attentive with my home situation and my cars"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Meagan Arreguin

August 11, 2025

5  out of  5
rating by Meagan Arreguin
"Quick and easy set up with insurance policies. Friendly staff. Anne Michaels explained everything about the policies thoroughly."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Stephanie Bentley

August 1, 2025

5  out of  5
rating by Stephanie Bentley
"Bo Murphy State Farm is great! Kayla was very helpful, friendly and knowledgeable. She also had me signed up and taken care of quickly. I highly recommend Kayla and Bo Murphy State Farm!"
We responded:
"Thank you so much for your kind words and recommendation! We're thrilled to hear that Kayla provided you with helpful, friendly, and knowledgeable service. At Bo Murphy State Farm, we strive to make the process quick and easy for our clients. We appreciate your trust and look forward to serving you again in the future!"
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Jacqueline Chenokogh

July 30, 2025

5  out of  5
rating by Jacqueline Chenokogh
"⸻ ⭐️⭐️⭐️⭐️⭐️ 5-Star Review for Kayla at State Farm I had such a wonderful experience with Kayla,She was incredibly kind, professional, and went above and beyond to help me understand my coverage. Her customer service was absolutely outstanding — patient, clear, and genuinely caring.Kayla made the entire process easy and stress-free. It’s rare to find someone who takes the time to treat you like more than just a customer. I truly appreciate her help and highly recommend her to anyone looking for quality service and dependable insurance. Thank you,Kayla !"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kayla provided you with such outstanding and caring service. She truly goes above and beyond to ensure our customers feel valued and well-informed. We appreciate your recommendation and are grateful you had a stress-free experience with us. We'll be sure to share your feedback with Kayla—thank you again for choosing us!"