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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mitzi Lafferty

Mitzi Lafferty

September 1, 2026

5  out of  5
rating by Mitzi Lafferty
"It has been a pleasure to deal with Kayla at Bo Murphy State Farm in Trussville. Every question I asked was answered in detail and professionally. I was seeking a better price and State Farm came through."
We responded:
"Hi Mitzi—thank you so much for the wonderful 5-star review! We’re thrilled to hear you enjoyed working with Kayla at Bo Murphy State Farm and that she answered all your questions with professionalism. We’re also glad we could help you find a better price. We truly appreciate your business!"
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Shirl Franklin

August 31, 2026

5  out of  5
rating by Shirl Franklin
"Bo Murphy and staff have serviced my home, auto, and life insurance needs for 30+ years and not once have I felt like a number. When talking to anyone in Bo’s office it is like talking to family. Quality customer care at it best! Very responsive and reliable service. Bo Murphy’s State Farm has been there for me in good times and bad."
We responded:
"Hi Shirl, thank you so much for your incredible review! We’re truly grateful for your 30+ years of trust in Bo Murphy and our team. It means a lot to hear that you’ve never felt like a number and that our office staff feels like family to you. We’re proud to provide responsive, reliable service and be there for you in both good times and bad. Thanks again for everything!"
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Sherry Bishop

August 27, 2026

5  out of  5
rating by Sherry Bishop
"Bo Murphy‘s office and his staff are always a pleasure to deal with.
They get things done quickly and efficiently and they’re an awesome group of people.
I would definitely recommend them."
We responded:
"Hi Sherry! 😊 Thank you for the wonderful review. We’re so happy to hear you found a great price and that Bo Murphy’s office and team were able to help quickly and efficiently. We truly appreciate your recommendation and we’re here whenever you need anything."
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Rudeboy Tre

August 27, 2026

5  out of  5
rating by Rudeboy Tre
"Had a great experience talking with Anne. I got home & car insurance. Saved me a couple dollars on the car insurance. She was very helpful. I would recommend State Farm to anybody looking for insurance. If I needed any other type of insurance I know just who to call."
We responded:
"Hi Rudeboy! 😊 Thank you for your 5-star review. We’re so glad Anne was able to help you get home and car insurance and that you saved a few dollars. We truly appreciate your recommendation—if you ever need anything else, we’re here for you!"
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Carl Davis

August 26, 2026

5  out of  5
rating by Carl Davis
"This office is always quick to handle any insurance needs we have."
We responded:
"Thank you so much for your 5-star review, Carl! We’re glad to hear our team has been quick and helpful with your insurance needs, and we truly appreciate your trust."
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jeffrey hunter

August 25, 2026

5  out of  5
rating by jeffrey hunter
"Kayla and the team at the Bo Murphy State Farm Insurance Agency are always super responsive and helpful! I have complete confidence in the way they are helping to insure my families interests across a variety of home, life, and auto policies."
We responded:
"Hi Jeffrey—thank you for the wonderful 5-star review! We’re so glad Kayla and the team have been able to help you feel confident with your home, life, and auto coverage. We truly appreciate your trust and the kind words!"
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Debra Gordon-Hellman

August 24, 2026

5  out of  5
rating by Debra Gordon-Hellman
"The Bo Murphy State Farm Office never fails to be on top of things. If there’s a snafu in the agency down the line, this office is quick to respond and get things on track. When I call, the Office Manager and staff are always familiar with me and quick to answer any questions and explain things to my satisfaction. It’s a great office that is always ready to help."
We responded:
"Hi Debra! Thank you for the wonderful 5-star review. We’re so glad to hear you find our pricing reasonable and that the Bo Murphy State Farm Office is always on top of things—especially when it comes to responding quickly and getting everything back on track. We truly appreciate your kind words and support, and we’re always here to help! 😊"
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Aniyah Kyles

August 21, 2026

5  out of  5
rating by Aniyah Kyles
"Amazing customer service"
We responded:
"Hi Aniyah! Thank you for the great review and for highlighting our customer service. We truly appreciate you and look forward to helping you again anytime. ⭐️"
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Kim Samples

August 21, 2026

5  out of  5
rating by Kim Samples
"Love the personal customer service!"
We responded:
"Hi Kim—thank you so much for the wonderful review! We’re glad you felt the difference with our personal customer service and that you found a great price. If you ever need help, we’re here for you. ⭐️"
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Amesha Crawford

August 20, 2026

4  out of  5
rating by Amesha Crawford
"Anne was very helpful and knowledgeable."
We responded:
"Hi Amesha! 🌟 Thank you for the 5-star review. We’re glad Anne was helpful and knowledgeable, and we truly appreciate your feedback about the reasonable price and our services— especially renter’s insurance. Hope to see you again soon! 😊"
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Bonnie Smothers

August 19, 2026

5  out of  5
rating by Bonnie Smothers
"I love Kayla Wilburn at our local office here in Trussville. We have had no issues but as we transition from our old insurer to SF she is quick to help us and is so very sweet. We couldn't be more happy."
We responded:
"Hi Bonnie — thank you so much for your wonderful review! We truly appreciate your kind words and are happy to hear you’ve had no issues. If you ever need anything, we’re here for you! ⭐️"
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David Smothers

August 18, 2026

5  out of  5
rating by David Smothers
"Very polite. Handle changes to policy in a quick manner. Followed up to make sure we were satisfied and made sure all was taken care of."
We responded:
"Hi David—thank you for the 5-star review! We truly appreciate you sharing that you found our pricing reasonable and that we were able to handle your policy changes quickly. 😊⭐️"
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Angela Coates

August 18, 2026

5  out of  5
rating by Angela Coates
"I wouldn't go anywhere else. This agency is supportive, doesn't hound you if late on your payment. Kayla is awesome!! Aling with the other staff members."
We responded:
"Hi Angela —thank you so much for your 5-star review! We’re really glad you feel supported and that you’ve had a great experience with us. It means a lot to hear that Kayla and the team have been awesome. We truly appreciate your business and look forward to helping you again! 😊"
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Kinslee Lebhaft

August 13, 2026

5  out of  5
rating by Kinslee Lebhaft
"Wonderful experience and Kristen was very helpful!"
We responded:
"Hi Kinslee, thank you for the 5-star review! We’re so glad you had a wonderful experience and that Kristen was able to help. We truly appreciate your business!"
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Shirley chaney

August 13, 2026

5  out of  5
rating by Shirley chaney
"A very professional and accommodating insurance service was provided in a business friendly manner."
We responded:
"Hi Shirley! 🌟 Thank you for your 5-star review and for sharing your experience. We’re glad you found our office professional, accommodating, and easy to work with. If you ever need anything, we’re here to help! 😊"
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Matthew Lowe

August 10, 2026

5  out of  5
rating by Matthew Lowe
"I have been with Bo Murphy since I was 16. They have always gone above and beyond for my family and myself. Anytime I need anything or just have a stupid question they answer with 100% kindness and professionalism. I would recommend them to any and every one. Ask to speak with Kayla. She is the best."
We responded:
"Thank you, Matthew, for taking the time to leave such a wonderful review! We’re honored to have served you since you were 16, and it means a lot to hear that our team has always gone above and beyond for you and your family.

We love knowing your questions—no matter how big or small—are answered with kindness and professionalism. We’ll definitely pass along your praise to Kayla.

Thanks again for recommending Bo Murphy State Farm—we truly appreciate your trust!"
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Loretta Hansen

August 10, 2026

5  out of  5
rating by Loretta Hansen
"Kristin Nall has been such a helpful part of the team at Bo Murphy. We have multiple vehicles insured and she manages to keep track of them and is able to help me easily whenever I call and need information on our insurance. Thank goodness because she is able to relieve me of the burden of keeping track of the vehicles my husband has to get coverage for when I am working. He knows his help is just a phone call away."
We responded:
"Hi Loretta! Thank you so much for your 5-star review. We’re thrilled to hear that Kristen has been such a helpful part of the Bo Murphy team—keeping track of your multiple vehicles and making it easy to get answers whenever you need them. We truly appreciate your kind words and support!"
Profile photo of Niki LINDHORST

Niki LINDHORST

August 6, 2026

5  out of  5
rating by Niki LINDHORST
"We love Bo Murphy State Farm. They have always been very generous with their time and always willing to work with you on any situation. They have been a life saver working home owners policy for my parents."
We responded:
"Thanks so much for your kind review, Niki! We’re truly grateful you and your family have trusted Bo Murphy State Farm. We’re glad we could be there when it mattered and that our team has helped with your parents’ homeowners policy. We appreciate you!"
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Tammie Perryman

August 1, 2026

5  out of  5
rating by Tammie Perryman
"Anne was fantastic if you need help give her a call."
We responded:
"Hi Tammie, thank you so much for your review! We’re thrilled to hear that Anne was fantastic and could help you! We truly appreciate your recommendation—please don’t hesitate to reach out again if you ever need assistance."
Profile photo of Jessica Lindsay

Jessica Lindsay

July 30, 2026

5  out of  5
rating by Jessica Lindsay
"Great people"
We responded:
"Thank you so much for the 5-star review! We're thrilled to hear you had a great experience with our team. Looking forward to serving you again!"
Profile photo of K M

K M

July 29, 2026

5  out of  5
rating by K M
"Kayla and Kristen have been great to work with over the years!"
We responded:
"Hi Kristen! Thank you so much for your 5-star review. We’re truly glad to hear that Kayla and Kristen have been great to work with over the years. Your trust means a lot—please don’t hesitate to reach out if we can help with anything in the future!"
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Lori Holloway

July 28, 2026

5  out of  5
rating by Lori Holloway
"I always get great service from Kayla and State Farm. I really appreciate them."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Kayla and the team consistently provide you with great service. We truly appreciate your support and look forward to continuing to assist you!"
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Wesley Byars

July 28, 2026

5  out of  5
rating by Wesley Byars
"Kayla Wilbourn was amazing!!!! Great customer service!!!!"
We responded:
"Thank you so much for your review! We’re thrilled to hear that Kayla Wilbourn provided amazing customer service. If you ever need anything, we’re here to help! 😊"
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Sandy Agan

July 23, 2026

5  out of  5
rating by Sandy Agan
"Bo Murphy’s Staff is the VERY best. I always know that my issues will be resolved. Wouldn’t use any one else."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you have had such positive experiences with our staff at Bo Murphy’s office. It’s our top priority to ensure that all of our customers feel valued and that their issues are addressed promptly. We truly appreciate your loyalty and look forward to serving you again in the future!"
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Gary Hearn

July 21, 2026

5  out of  5
rating by Gary Hearn
"The staff at Bo Murphy's is always friendly and helpful, whatever my need or question might be!"
We responded:
"Thanks so much for the wonderful review, Gary! We really appreciate your kind words about our staff at Bo Murphy’s—friendly and helpful is exactly what we strive for. Hope to see you again soon!"